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Customer SupportAutomate

Every question answered, instantly, 24/7.

Shipping, returns, sizing, “do you deliver to my city?” — answered in seconds, in your brand’s voice, from your real information. When a customer asks for a person, the chat comes to you.

Replies in secondsIn your brand’s voiceAnswers from your info

Customers get an answer in seconds. You get your evenings back.

What it does

Customer Support, end to end

Handles the repeat questions

The 20 questions you answer every day — price, delivery, hours, policies — off your plate.

Answers from your business

Answers come from your website, catalog and policies, so they’re about your business, not generic.

Always on

Midnight, weekends, festival rush — customers get a reply while you sleep.

A person when they ask

When a customer asks for a person, it hands the chat to you with a short summary.

How it works

Live in three steps

1
Add your business once

Paste your website and connect your store — it builds a private knowledge base.

2
It answers in your voice

Every DM and comment gets a warm, on-brand reply in seconds.

3
Passes it to you

A customer who asks for a person, sounds upset and urgent, or trips a safety check is handed to you with a summary.

See customer support work on your own chats

Connect your Instagram or WhatsApp and watch it run on your real conversations — free to start, no card needed.