Agents

An agent you hire for a job. With powers you set.

Six things it does for you — try any of them.

Ceramics · Kiln StudioInstagramWhatsApp

You hire an agent

Five agents, each for a job: Sales & Commerce, Support & Resolution, Feedback & Reputation, Booking & Events, and Calls.

Start one by choosing what it handles, what it may use, who presses send and how it sounds — then it goes live.

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Kiln Studiokiln.studio · InstagramView profile

the mugs came today, they’re lovely 😍 can they go in the dishwasher?

Thanks for your message! A person on our team will pick this up and reply here shortly.

Message…

What you seeAI Studio · Agents4 of 5 running

Sales & CommerceRunningAnswers product questions, takes the order and sends the payment link, and replies to comments on your posts and to your stories.

Support & ResolutionOffAnswers “where’s my order?”, returns and complaints, and questions from what you taught it — your website, documents and saved FAQs — and steps back when you reply.

Off — questions like hers go to your team.

What it handles“Where’s my order?”, care and returnsWhat it may useYour orders, what you taught it, and your teamWho presses sendIt does, on its ownHow it soundsWarm & concise

Feedback & ReputationRunningAsks for a review after a purchase, thanks the happy ones and looks after the unhappy ones.

Booking & EventsRunningBooks appointments and event places, and sends the reminders.

CallsRunningAnswers the calls you couldn’t pick up with a WhatsApp message, so the customer lands in your inbox.

Try itTap “Start” on Support & Resolution.

Your website, and the channels it answers on.

Point it at your website once and it reads your products, prices and policies from what’s already there. Connect Instagram and WhatsApp, and it’s answering — and Razorpay, if you let it send payment links.

Your websiteWhat it knows

ShopifyPrice and stock, live

WooCommercePrice and stock

Google SheetsPrice and stock

RazorpayPayment links, once you switch them on

InstagramWhere it answers

WhatsAppWhere it answers

Where it goes next.

Turn her questions into paid orders

What those switches do — the card, the order, the payment link, the record.

Sell in the chat Get her to ask in the first place

Where a conversation starts — the comment, the Reel, the story.

Capture demand Pick up where your agent stops

Where a handover lands — the queue, the brief, and handing the chat back.

Inbox & team